Question 1

What do I need to register on 8vk?

Accepted Answer

To register, all you need is your Full name, mobile number, email address, and date of birth required. No document uploads needed. However, a photo of your NID or passport may be requested for KYC verification on large withdrawals. Must be at least 18 years old Only one account per mobile number Registration is completely free Register Now → Was this answer helpful? Yes No

Question 2

Can two accounts be created with the same mobile number?

Accepted Answer

No. 8vkonly one account is permitted per mobile number and email address. Creating multiple accounts will result in all accounts being permanently suspended and balances may be forfeited. Was this answer helpful? Yes No

Question 3

I forgot my password — how do I recover it?

Accepted Answer

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered email or mobile number — a reset link or OTP will be sent to you. Click the link and set a new password. The SMS or email typically arrives within 2–5 minutes. If the reset email doesn't arrive, check your spam folder or reach out via live chat for assistance.

Question 4

Can account details be changed after registration?

Accepted Answer

After logging in, you can update your mobile number, email, and password from Profile Settings. However, Full name & date of birth Once registered, any changes will require you to contact support and verify your identity with your NID. Was this answer helpful? Yes No

Question 5

How do I complete KYC verification, and why is it required?

Accepted Answer

To complete KYC (Know Your Customer) verification, go to Profile → Verification. Upload photos of both the front and back of your National ID. Verification is typically completed within 24 hours. Without KYC, you can withdraw up to ৳10,000; verification is required for amounts above that. Was this answer helpful? Yes No

Question 6

Which payment methods does 8vk support?

Accepted Answer

8vkcurrently supports the following payment methods: Mobile Banking: bKash, Nagad, Rocket Bank Transfer: All major Bangladeshi banks Crypto: USDT (TRC-20, ERC-20) Minimum deposit is ৳200 and minimum withdrawal is ৳500. Was this answer helpful? Yes No

Question 7

How long does a withdrawal take?

Accepted Answer

Standard Withdrawal Request 15–30 minutes processed within. KYC-verified accounts enjoy faster processing. Bank transfers may take up to 24 hours. Withdrawals of large amounts (৳50,000+) may require additional verification. Was this answer helpful? Yes No

Question 8

I made a deposit but it hasn't appeared in my balance — what should I do?

Accepted Answer

Deposits typically appear in your balance within 2–5 minutes. If it hasn't shown up after 15 minutes: Save a screenshot of your transaction Note the transaction ID Provide the transaction ID to Support via live chat The support team will manually verify and credit the balance to your account. Was this answer helpful? Yes No

Question 9

Are there any fees for deposits or withdrawals?

Accepted Answer

8vk Deposits are free of charge. Withdrawals also carry no platform fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction fees, which are outside our control. Was this answer helpful? Yes No

Question 10

Can I deposit or withdraw using cryptocurrency?

Accepted Answer

Yes, 8vk USDT (TRC-20 and ERC-20) supported. Selecting the correct network before any crypto transaction is critical. Funds sent to the wrong network may be unrecoverable. Always double-check the wallet address carefully before making any crypto transaction.

Question 11

How do I claim the welcome bonus?

Accepted Answer

On your first deposit to a new account 100% Welcome Bonus It is added automatically. You can receive a bonus of up to ৳10,000. No bonus code is required. Minimum deposit of ৳500 required Wagering requirement: 5x the bonus amount Must be used within 30 days Was this answer helpful? Yes No

Question 12

What is a wagering requirement and how do I meet it?

Accepted Answer

A wagering requirement means you must place bets totalling a set multiple of your bonus before you can withdraw. For example, if you receive a ৳1,000 bonus with a 5x wagering requirement, you need to place a total of ৳5,000 in bets. Every Sports Bet counts toward this. Was this answer helpful? Yes No

Question 13

How does the referral bonus work?

Accepted Answer

After logging in, find your personal referral link in your profile. When a friend registers through your link and makes their first deposit, you'll earn a bonus. The more active your friend is, the more you earn. Full terms in the Terms & Conditions available. Was this answer helpful? Yes No

Question 14

Where do I enter a voucher code?

Accepted Answer

After logging in, on the deposit page or On the Voucher page and enter the code in the input field, then submit. If the code is valid, the bonus or balance will be credited instantly. Each code can typically only be used once. Was this answer helpful? Yes No

Question 15

Which sports can I bet on?

Accepted Answer

8vkcurrently offers betting on 30+ sports: Cricket: IPL, BPL, T20 World Cup, Test, ODI Football: Premier League, La Liga, Champions League, Bangladesh League Kabaddi, Badminton, Tennis and many more E-Sports: DOTA 2, CS:GO, Valorant Both live betting and pre-match betting are available. Was this answer helpful? Yes No

Question 16

What is Cash Out and how do I use it?

Accepted Answer

Cash Out lets you exit a bet before the match is over. If you think your bet isn't going to win, use Cash Out to recover a portion of your stake. When you see the "Cash Out" button on the live betting screen, click it — the offered amount will be displayed. Was this answer helpful? Yes No

Question 17

What happens if a match is cancelled or a bet is voided?

Accepted Answer

If a match is cancelled or abandoned, the full stake for that bet is refunded. The same applies to any bet marked as "void". In accumulator bets, if one selection is voided, it is removed and the remaining selections continue. Was this answer helpful? Yes No

Question 18

What are the minimum and maximum bet amounts?

Accepted Answer

Minimum bet is ৳10. Maximum bet limits vary by sport and market. For standard Sports Betting, you can bet up to ৳50,000. Higher limits are available for high roller accounts. To find out more, High Roller See page. Was this answer helpful? Yes No

Question 19

Is 8vk safe? Is it licensed?

Accepted Answer

Yes, 8vk An internationally licensed platform. All your transactions are secured with 256-bit SSL encryption. Passwords are stored as hashes — no staff member can view them. Your financial data is protected with the highest level of security. Was this answer helpful? Yes No

Question 20

What should I do if I notice suspicious login activity?

Accepted Answer

Change your password immediately and notify Support. We will lock the account and investigate. Never share your OTP or password with anyone — no 8vk representative will ever ask for it. Stay alert for phishing links. Was this answer helpful? Yes No

Question 21

Is my personal data shared with third parties?

Accepted Answer

No. Your personal information is never shared with third-party advertisers or unrelated organisations. Limited data may only be shared with specific partners for legal compliance or payment verification purposes. For full details, see our In the Privacy Policy available. Was this answer helpful? Yes No

Question 22

How do I set up Self-Exclusion?

Accepted Answer

After logging in, go to Account Settings → Responsible Gaming section. Click the "Self-Exclusion" option and choose a duration (from 3 months to permanent). Your account will be locked during the self-exclusion period, but your balance remains safe. Was this answer helpful? Yes No

Question 23

Does lowering a betting limit take effect immediately?

Accepted Answer

Yes, reduce limit Instant It takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, designed to prevent impulsive decisions. Daily, weekly, and monthly limits can each be set independently. Was this answer helpful? Yes No

Question 24

Can minors use 8vk?

Accepted Answer

No. 8vk For users aged 18 and above only. Age is verified at registration, and an NID may be requested if there is any doubt. If a minor is detected, the account will be closed immediately. If there are minors in your household, please set up parental controls on your device. Was this answer helpful? Yes No

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